I do see loads and loads of hybrid failure threads blaming companies etc... IMHO a good percentage of those are user errors and are justified when they say contamination etc...
Day 1 ) Most threads start with ive blown my turbo what now?
Day 2 ) then ive just fitted a hybrid it goes well.
Day 3 ) Then The hybrids blown and they wont fix it under warranty.
Now in some cases i suspect that the initial cause of the original falure was not found and simply put down to age and hence new turbo fitted and fails due to same reason, or bad fitting, using gasket sealant before turbo, forgetting to prime it, Ragging it on first drive the list goes on...
Ive put many 1000's of miles on my hybrid from TT and so far nothing to report, my initial failure i suspected as overheating problems so i made sure i fixed everything associated with the cooling system. I also primed the turbo and took it easy for a few 100 miles which i also believe lots dont i also did an oil change at 100miles.... I actually dropped my turbo off at the counter and yes they are a bit of an arse, couldnt understand why i wanted a receipt for my exchange turbo

?? Just watch mine will go pop now heading home

I also do admit that there are times when failure is actually bad product, nuts coming off compressor wheel etc all these faults failures are not limited to hybrids its the same accross the board garrets/hks etc you can find problems with every turbo manufactured its a risk we all take as everyone is in it for the £ and nothing else these days........
Customer service however costs nothing but bad customer service costs loads!!!!!